Skip to main content

WFHI review

Support ka order bilkul theek nahi tha

2 out of 52 of 5Unverified experienceSupport and communication

Support ka order bilkul theek nahi tha

Mujhe lagta hai ki support steps jo diye gaye the, unka sequence bilkul logical nahi tha. Ek baar mujhe ek specific issue tha jahan pe mujhe pehle database cleanse karna tha, par mujhe telephonic support se pehle dialing tools ke bare mein advice di gayi thi jo ki bina preparation ke tha. Woh moment mujhe bohot confused kar gaya tha. Baaki support ke baare mein main itna clear nahi hoon, lekin wo particular point pe mujhe lagta hai ki baaki processes ka bhi koi coherent flow nahi tha. Sign-up aur payment jaise areas thik the, par support mein coordination nahi dikh raha tha. Is wajah se overall mujhe yeh process thoda frustrating laga, especially jab clarity kaafi zaruri hoti hai. Main kahunga ki inka support order definitely need karta hai improvement. Baaki details mujhe yaad nahi hain jitne focus main us particular step pe tha. Verdict simple hai, inki support ka jo order hai, wo bilkul smooth nahi hai aur is wajah se user experience kharab ho jata hai.

Darshan BorkarBihar, IndiaExperience: Published:
About this verification label

Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Read the review policy