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WFHI review

Support ka moment jab laga sab clear hua ya nahi

3 out of 53 of 5Unverified experienceSupport and communication

Support ka moment jab laga sab clear hua ya nahi

Start main mujhe support se kuch clarity nahi mili thi, toh thoda confusion tha ki software ke different tools ko kaise use karna hai. Lekin jab maine telephonic help li, toh dheere-dheere main samajh paayi ki database aur dialer feature kaise kaam karte hain. Kabhi kabhi mujhe laga ki jitni clarity chahiye thi, woh pure way se nahi aayi thi par phir bhi main comfortable thi ki next steps ke liye mujhe direction mil rahi hai. Automatic updates ne kabhi-kabhi naye features laaye, jise samajhna thoda challenging tha, par training material aur thodi practice ke baad main ready ho gayi thi. Payment aur invoice process clear tha, par mujhe lagta hai ki aur personalized support milta toh zyada accha hota. Overall, jab last call kiya support team ko, tab tak mera confidence build hua tha aur main software ko use karne ki koshish karti rahi hoon. Shayad agli baar main zyada comfortable rahungi agar support thoda fast aur easily available ho toh.

Sarika IngleChandigarh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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