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WFHI review

Support ka mix feeling, thoda acha thoda bekaar

2 out of 52 of 5Unverified experienceSupport and communication

Support ka mix feeling, thoda acha thoda bekaar

Maine WFHI se support lene ki koshish ki thi jab software use kar rahi thi, aur honestly baat ye hai ki initially response time theek tha. Par phir kuch baar mera issue samajhne mein delay hua, aur mujhe baar-baar wahi baat samjhani padhi which was thodi frustrating thi. Bataungi ki communication process mai clarity nahi thi jisse confidence kam hua. Lekin haan, jab finally issue solve hua toh mujhe laga ki ek taraf thodi help toh mil hi gayi, par overall communication smooth nahi thi. Expect karti thi ki jisse main jaldi hi clear ho jau par na hua. Phone pe sometimes support team ka tone bhi thoda sa robotic lag raha tha, jo mera experience thoda dull kar gaya. So last tak main confident feel nahi kar rahi thi ki problem jaldi fix ho jayegi. Agar communication aur thoda efficient hota, toh shayad main better feel karti. Lekin ek cheez fair kehni padegi, ki jo solution mila woh sahi tha aur kaam kiya.

Kashish JoglekarMaharashtra, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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