support ka mix experience, kuch acha toh kuch thoda disappoint bhi
Pehle toh mujhe laga tha ki support bilkul quick and clear hoga, because mujhe training ke dauran kaafi information mili thi about how to connect with team. Jab actual mein support se contact kiya, toh unka response timely tha, par jo solutions diye woh har baar mere expectations pe khare nahi utare. Main appreciate karti hoon ki unhone patience se meri problems sunnin, par kabhi kabhi jo advice mila woh generic tha, jo meri specific requirements cover nahi karta tha. On the other hand, database integration aur call dialer ke issues mein help lena acha laga kyunki unhone problem ko samajh kar direct solutions diye. Overall, jab tak mujhe chhoti queries thi, tab tak main satisfied thi, par jaise-jaise complex questions badh rahe the, mujhe laga ki communication thoda improve ho sakta tha. Toh basically, support ki jo speed thi woh acchi thi, magar content ya guidance thoda better ho sakti thi.