support ka matlab samajh hi nahi paayi kabhi
Mai ne socha support thoda helpful hoga, par shuruaat se hi mujhe ajeeb laga. Phone par baat karne ke baad bhi kai baar answers incomplete mile jo dene ke bajay aur confusion badhane lage. Thoda samay ke liye laga ki ye system mere questions samajhta nahi hai. Daily use mein jab bhi koi issue aaya, support wahan jaldi se solve nahi kar paya. Kabhi kabhi toh mujhe khud google karna pada solution ke liye kyunki telephonic assistance zero lagti thi. Ye jo majaal ka moment aaya, jab samjha ki ye support system bas ek formality hai nahi ki kisi ki madad ke liye. Training wale time pe thodi help mili thi, par regular communication mein woh consistency nahi thi jo chahiye thi. Lower rating ka main reason ye hi hai ki jab aap kisi se baat karte ho to thodi better clarity honi chahiye, warna frustration banti hai. Mujhe bada hi ajeeb laga support team ki taraf se jo claims diye jate hain, wo aam taur par pura nahi hote. Shayad main aur expectations thoda jyada rakhti thi, par yeh experience dil se pasand nahi aaya.