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WFHI review

Support ka logic samajh nahi aaya yaar

1 out of 51 of 5Verified customerSupport and communication

Support ka logic samajh nahi aaya yaar

Yaar, main soch rahi thi support thoda better hoga, par honestly main puri tarah confuse ho gayi itne steps ki wajah se. Jab support ko call kiya toh unhone pehle jo solution diya, wo mujhe laga bilkul out of order tha, jaise pehle step karna chahiye tha woh baad me aaya. Matlab pehle mujhe invoicing ke bare me kuch batana chahiye tha, par wo sidha call tools ke bare me guide karne lage. Baar baar bola ki main samjhun ki kaunsa step pe aanewala hoon, par nahi hua. Thoda chat karne me laga ki support team toh samajh hi nahi rahi meri baat, aur mujhe lagta hai wo khud apne order me confuse hain. Jab finally billing problem clear hua, tab tak mujhe lagne laga ki itna confusing process mujhe baar-baar nahi karna. Matlab mujhe ye hi samajh nahi aaya ke ye log kis logic se apni support steps arrange karte hain, wo kahi se bhi mera problem fix karne ke liye nahi lag raha tha practical.

Neeta RadhakrishnanKerala, IndiaExperience: Published:
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