2 out of 52 of 5Verified customerSupport and communication
Support ka level thoda disappointing laga compared to earlier
Main pehle ek doosre platform ka use karta tha jahan support thoda responsive tha. Yahan aake maine notice kiya ki WFHI ka telephonic support thoda slow aur kabhi-kabhi generic jawab deta tha. Us samay jab mujhe dialer mein technical problem ayi toh unhone thorough solution nahi diya, sirf basic checks ke liye kaha. Mujhe laga ki unka communication style mere liye straightforward nahi tha, jo pehle use kar raha tha usse compare karun toh wahan zyada direct aur helpful responses milte the. Shuruaat mein thoda frustration hua kyunki problems ka solution delay hota raha. Haan, ek do baar unhone mujhe politely assist kiya, par overall jo main expect karta tha wo nhi mila tha.