Support ka level itna alag tha ki sochta raha
Main pehle jo remote workflow software use karta tha, uske comparison mein WFHI ki support aur communication ne thoda confuse kiya tha mujhe. Jo main expect kar raha tha, usse zyada response time tha aur kabhi kabhi support se baat karne mein delays ho jaate the. Lekin ek cheez jo theek thi wo ye thi ki automatic updates ka feature kaafi smooth tha, bina kisi dikkat ke software update ho jata tha. Baaki jo calling tools aur dialer hai, wo bhi main pehle use kiye gaye tools se zyada advanced nahi lag rahe the. Database feature bhi thoda basic tha, jisme mujhe jyada customize karne ka option nahi mila. Onboarding flow thoda complex tha, jahan mujhe khud se kaafi cheeze samajhni padi. Sign-up aur payment process theek tha, koi bada issue nahi mila. Overall, support aur communication mein itna time lagna surprising raha, especially jab main soch raha tha ki ye seamless hoga bas ek baar sign-up karne ke baad. Ye difference mujhe thoda disappoint bhi kar gaya ab jab main compare karta hoon pehle ke experience se.