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support ka level bahut disappointing hai, matlab worst experience tha mera

1 out of 51 of 5Unverified experienceSupport and communication

support ka level bahut disappointing hai, matlab worst experience tha mera

Maine socha tha shayad support waise hi fast aur helpful milega jaise maine pehle use kiya tha, par yahaan toh poora scene ulta tha. Call karne ke baad ya to bohot der tak wait karna pada ya phir baar baar alag-alag logon ko batana padha apni problem, jaise kabhi kisi ko properly transfer hi nahi kiya. Full frustration thi mujhe iss communication process mein. Jab pehla banda disconnect kar gaya bina solution diye, toh laga yeh toh faaltu hai. Chat support bhi koi option nahi tha, sirf phone pe hi milta hai aur wo bhi kabhi kabhi out of reach lagta tha. Overall mujhe laga yeh system pehle wale systems se bhi zyada disappointing hai aur mai repeat calls se pareshaan ho gaya hoon. Support service ko improve karna hoga tabhi log satisfy honge yahan.

Mohit GargKarnataka, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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