Main support team ko call kar rahi thi jab mujhe inke software ke labels samajhne mein problem hui.
Main support team ko call kar rahi thi jab mujhe inke software ke labels samajhne mein problem hui. Ek baar jab unhone task ko 'queue' kehte hue refer kiya, mujhe thoda doubt hua ki ye exactly kya matlab hai aur kaha use karna hai. Baaki communication mein clarity itni nahi thi, mujhe samajh nahi aaya ki jo manual hai wo pure tarike se helpful tha ya nahi. Kabhi kabhi phone pe jo label aur messages use karte hain wo mere liye thoda confusing hote hain, specifically jab main software ki settings change kar rahi thi. Support staff polite tha, lekin ekdum clear explanation nahi di woh moment pe. Training sessions kuch helpful lage, par mujhe lagta hai ki basic cheezein aur achhi samjhni chahiye thi. Overall, main kahungi ki support thodi confusing thi aur labeling mein improvement chahiye. Thoda update aur simplicity hona chahiye taaki main jaisi users ko lagat mein help mile aur tension na ho jab software use karti hoon.