support ka jawab dhundhna sabse frustrating tha
Main soch raha tha ki jab mujhe support ki zarurat padegi toh easily help milegi, par asli mein sab kuch bahut alag tha. Maine socha tha ki training aur onboarding ke baad agar koi doubt hoga toh phone support ya online help desk se turant solution milega. Lekin mujhe time laga, varias websites aur FAQs ko check karte karte confuse ho gaya. Support team se baat karne mein pura process slow tha, aur baar baar mujhe apni baat repeat karni padti thi. Dusre remote workflow softwares ke comparison mein yeh chiz kaafi frustrating rahi. Dialer aur database related queries pe bhi proper guidance nahi mili, aur automatic updates ne kabhi kabhi issues create kiye jo turant resolve nahi hue. Billing aur payment ke process mein bhi clarity nahi thi jiski wajah se mujhe registration complete karne mein bhi time waste hua. Overall, jab main sochta hoon ki results kya milne chahiye the aur kya mila, toh main kaafi disappointed hoon ki support infrastructure expected standard par nahi tha.