2 out of 52 of 5Verified customerSupport and communication
Support ka idea nahi kab samajh aya
Mujhe WFHI ke support se itna acha experience nahi mila. Jab main apne technical problems ko explain kar rahi thi, support team ko samajhne mein thoda time laga, aur kabhi kabhi har baar repeat karna padta tha ki main kya chah rahi hoon. Training sessions theek the, lekin jab baat aayi dialer ke use ki, toh kuch confusion hua tha. Kabhi kabhi lagta tha ki support waale nahi samajh rahe hain meri baat properly. Lekin haan, telephonic support fast tha, mujhe zyada wait nahi karna pada. Shayad next time bhi mujhe support ki madad leni padegi, kyunki software ke kuch features mere liye abhi bhi clear nahi hain aur main abhi bhi unko fully samajhne ki koshish kar rahi hoon. Overall, main is experience ko utna satisfying nahi keh sakti hoon.