Support ka flow thoda ajeeb laga
Main sign-up se start karke poora onboarding flow dekh rahi thi aur mujhe laga steps thoda out of order hain. Pehle jo basic setup ki instructions mil rahi thi, woh theek thi, samajhne mein aasani thi. Lekin jab main dialer aur calling tools ko samajhne lagi, tab confusion hua. Support team ko call kiya toh response milna thoda slow tha, aur alag-alag log se baat karte karte repeat karna pada apna issue. Overall ye baat thodi frustrating thi kyunki agar clear step-wise guidance pehle se mile hoti toh kaafi asaan hota process. Ek achhi baat yeh hui ki unka database feature kaafi useful laga aur automatic updates se koi dikkat nahi hui. Lekin support communication aur steps ka sequence iskaam ko mushkil banata hai. Toh sach kahun toh, positive aur negative dono cheezein maine dekhi, lekin jyada tar experience thoda confusing aur frustrating raha mera.