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WFHI review

Support ka flow bada theek tha, thoda extra samay laga

4 out of 54 of 5Verified customerSupport and communication

Support ka flow bada theek tha, thoda extra samay laga

Jab main WFHI ke software ko setup kar rahi thi, sabse pehle sign-up process se guzarna pada aur yeh kaafi smooth tha. Baad mein training sessions shuru kiye, jahan pe unhone calling tools ke use karne ka step-by-step guide diya tha. Mere liye sabse acha part tha ki dialer tools itne integrated the ki database se contacts direct call karna asaan hua. Bas ek choti si baat thi, support mein kabhi-kabhi queries address karne me thoda time lagta tha, especially jab automatic updates ke baad kuch features samajhne mein thoda confusion hua. Magar overall, onboarding flow sensible tha, sab cheezein logical order mein present thi, jisse main apna workflow banane mein zyada mushkil nahi hui. Support team ne to priority assistance bhi diya, lekin kahin kahin mujhe lagta tha ki communication thoda aur clear ho sakti thi. Lekin mein ye acche se samajh sakti hoon ki jab sab kuch naya ho, thoda time lagna hi hai settle hone mein. Overall, mujhe lagta hai ki yeh software aur support dono mila ke meri zarurat ko theek se suit karta tha, bas dikkat itni thi ki thoda jyaada patience rakhna padta tha.

Sanjana KumarJharkhand, IndiaExperience: Published:
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