support ka feel tha thoda all over the place
Main jo soch rahi thi wo thoda confusing tha because support ko dhundhna aur sahi info milna easy nahi tha. Jab main kisi cheez ko samajhna chahti thi toh wo clear links aur explanations nahi milte the jo ekdam time pe help kar saken. Dialer aur calling tools ke baare mein normally basic info milti thi par kabhi kabhi lagta tha ki wahi cheez baar baar repeat ho rahi hai, aur exact problem ko samajhne mein support thoda late hota tha. Mujhe invoice aur payment related jo info chahiye thi wo thik thi but database feature par jaankari kahi jyaada detailed nahi thi. Overall, support aur communication ka pura feel thoda scattered raha, kaafi baar frustration aa gayi ki baat samajhne mein. Mujhe lagta hai agar steps aur info thoda better organize kiye hote toh experience better hota aur main zyada satisified hoti.