Support ka feedback thoda average raha kyunki working hours match nahi karte the
Support team se contact karne ka experience thoda average raha mere liye, mainly kyonki unke working hours mere kaam ke hours se match nahi karte the. Jab mujhe urgent madad chahiye thi, toh kabhi telephonic support available nahin hota tha, jo inconvenient tha. Wo calls aur emails ka response thoda late milta tha jo kaam mein delay karta tha. Support staff ne jo solutions diye woh overall correct the aur queries address karti thi, lekin timing ki wajah se mera kaam zyada smoothly nahi chala. Training aur software ke use mein kuch updates ke baad bhi mujhe jab support ki zarurat padi, toh un tak pohchna easy nahi tha. Payment aur billing queries mein unka response time thoda behtar tha, lekin technical aur software issues mein wait zyada hoti thi. Mujhe lagta hai ki agar support thoda accessible hota din ke aur muqarrar hisso mein, toh ye better experience hota.