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WFHI review

Support ka experience thoda different tha, kabhi samajh aaya kabhi nahi

4 out of 54 of 5Unverified experienceSupport and communication

Support ka experience thoda different tha, kabhi samajh aaya kabhi nahi

Mujhe lagta tha support thoda zyada jaldi response karega, par jab main contact kar raha tha toh delays dikh rahe the, jo thoda frustrating tha. Pehle main soch raha tha ki har baar turant solution milega, par kai baar mujhe thoda wait karna padta tha aur baar baar same baat repeat karni padti thi. Matlab, ek point ke baad lagne laga ki kya main samajh nahi raha ya woh simply clarify karna chahte hain ya kuch aur structure hai jisme hum fit nahi ho pa rahe hain. Kabhi wo moments bhi aaye jab cheezein bilkul clear ho gayi aur support ne samajhdari se sab explain kiya, toh woh bada acha feel tha. Lekin overall thoda inconsistent laga, matlab kabhi better hota kabhi thoda disappointing. Phir bhi, main appreciate karta hoon ki unke paas patience tha mere confusion ko handle karne ke liye, aur thoda time ke baad main thoda comfortable feel kar raha tha. To iss tarif se dekhun toh support ne kuch positive moments diye lekin expect kuch aur tha initially.

Puneet ChakrabortyHaryana, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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