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WFHI review

Support ka experience thoda ajeeb tha, samjha nahi

2 out of 52 of 5Verified purchaseSupport and communication

Support ka experience thoda ajeeb tha, samjha nahi

Mujhe laga tha ki jab main support ko call karunga toh saari cheezen clear ho jaayengi par kuch baatein thik se samajh nahi aa rahi thi. Dialer setup karte waqt, support ne basic queries to sahi se solve kari lekin jab database customization ki baat aayi, toh mujhe lag raha tha ki wo waise clear nahi kar paaya. Poora time thoda confuse raha ki next update kaise aayega aur mujhe kya karna padega. Signup aur payment process theek tha, koi dikkat nahi hui usme. Support se baat karte karte lagta tha ki sab kuch clear ho jaayega, par jab baat thodi complex ho gayi, toh confidence gir gaya. Jo bhi advice di uske baad bhi mujhe laga ki mujhe khud hi zyada seekhna padega warna next time phir se problem hogi. Aise lagta hai ki support thoda aur detailed hota toh ab zyada comfort feel karta. Overall, jo thoda samajh aaya usmein toh koi problem nahi thi par poori baat clear nahi hui, isliye thoda mixed feeling hai is support ke liye.

Manoj AhluwaliaSikkim, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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