Pehle main jo software use karta tha, usme support thoda zyada prompt aur friendly tha, par yahan WF
Pehle main jo software use karta tha, usme support thoda zyada prompt aur friendly tha, par yahan WFHI mein communication thoda different laga. Jab main help ke liye phone uthaya toh response tha, par kabhi kabhi lagta tha ki sab kuch automate zyada hai, aur personal touch thoda kam tha. Dialer ya database related queries pe usually sahi jawab milte the, lekin support team se baat karte waqt feel hota tha ki woh thoda distracted ya busy hain. Fir bhi, mujhe accha laga ki mujhe priority assistance mila jab real problem aayi thi, aur woh time pe resolve hua, toh yeh ek surprise tha. Baaki dinon mein support thoda inconsistent laga, jo mujhe pehle wale system se thoda alag laga. Total mila ke, support ka experience ekdum consistent nahi tha, par jab zarurat padi toh help zarur mili.