Support ka experience thoda ajeeb laga
Mai pichle software ke comparison me soch rahi thi ki yahan support thoda acha milega, par honestly bolun toh mujhe laga ki communication kaafi confusing tha. Jab bhi mujhe kisi dikkat ka solution chahiye hota, toh support team se baat karne me bahut time lag jata, aur response bhi banne mein delay hota tha. Kuch baar toh lagta tha ki jaise mera issue samajhne me problem ho rahi hai. Software ka interface theek tha aur baki features bhi theek se kaam karte the, par jab support ki baat aayi toh mujhe pichle platform se acha experience tha. Onboarding me bhi clarity thodi kami lagi thi aur training material bhi mujhe zyada samajhne laayak nahi lagaa. Haan, automatic updates kaafi smooth the, jo achha laga. Overall, main thodi confuse thi ki ye software meri expectations par khara utrega ya nahi, kyunki jab tak support thik se nahi chalega tab tak pura experience adhura hi lagega. Shayad isme improvement aaye toh main dobara try karungi.