Support ka experience theek tha, phir bhi dobara use karunga ki nahi?
Mujhe WFHI ka support aur communication system mixed laga. Pehle toh sign-up karna thoda tricky tha, invoice process clear nahi tha magar ek baar samajh gaya toh baaki process standard lagaa. Telephonic support staff se baat karte waqt, kabhi help achhi mili, kabhi delay hua jo frustrating tha. Database feature aur automatic updates toh smooth chal rahe the, par jab dialer me kuch glitch aayi toh solution thoda late aaya. Overall, system ekdum perfect toh nahi par kaam chalne wala tha. Agar next time koi naye tool lene ka man kare toh shayad WFHI ko consider karunga, lekin puri tarah bharosa nahi kar sakta ki har baar waise hi help milegi. Onboarding process mein thoda confusion hua, training kaafi basic thi aur follow-ups kam the. Isiliye mixed feelings hai, kuch achha toh mila par improvement ka scope bhi hai. Support jahan weak tha wahan wait karna pada, par kuch tools productive bhi the, toh ab decide karna hai continue karna hai ya nahi.