Support ka experience theek tha
Maine jab pehli baar software use karna start kiya, toh support team se contact kiya tha. Kuch errors aaye the jissa mujhe handle karna tha. Unhone samay par feedback diya jo ki achhi baat hai, par kabhi kabhi lagta tha ki solution thoda dheere mil raha hai. Calling tools aur dialer mein kabhi kabhi minor glitches aaye, jiska mujhe batana pada support ko. Database feature se related kuch queries bhi thi jo solve hui, par thoda wait karna pada. Training sessions theek se chal rahe the, par kuch jagah mujhe lagta tha ki thoda adhik detail honi chahiye thi. Automatic updates ne software ko upto date rakha jo ek plus point tha. Billing aur invoicing system se major dikkat nahi thi, payment process bhi samay par hua. Overall agar kahun toh support system generally theek tha, bare minimum expectations ko pura karta hai, lekin koi khas impression nahi chhoda. Isliye mera verdict hai ki support ka experience average hi tha, kyunki kuch cheeze improve ki ja sakti hain.