Support ka experience previous tools se kaafi bekar tha
Main pehle bhi remote workflow software use kar raha tha, lekin jo telephonic support yahan mila woh bilkul satisfactory nahi tha. Call attend hone ka time keval lamba nahi balki problems ko samajhne aur solve karne mein bhi kaafi delays the. Jo sequence of assistance mila, woh bohat hi disorganized laga mujhe. Yeh experience itna disappointing tha ki main future mein is service ko dobara use karne ka irada nahi rakhta hu. Unke updates aur training toh theek the, par jab support mein hi issues aaye toh overall experience kharaab ho gaya. Poori tarah se mujhe lagta hai ki yeh system mere liye suitable nahi hai.