Support ka experience mixed tha but gradually better hota gaya
Shuru mein mujhe lag raha tha ki support thoda slow response de raha hai, toh main thoda disappoint hua tha, kyunki jab software use kar raha tha har din, toh mujhe lag raha tha ki kisi bhi problem par mujhe jaldi solution kam mil raha hai. Lekin jaise jaise din guzar rahe they, main notice kar raha tha ki support ka behaviour improve ho raha hai, aur woh ab thoda proactive feel hone laga. Har baar mujhe lagta ki mujhe guide karne ke liye ready bhi hai, especially jab maine dialer ke issue ki baat ki. Training sessions aur onboarding ke baad bhi support ka consistency thodi vary karti thi, lekin overall mujhe lagta hai ki main unpe rely kar sakta hoon agar major problem aaye. Database feature thoda confusing kabhi lagta hai, lekin call tools par support ka behaviour theek tha. Payment process clear tha, toh usme insert nahi karna hua koi issue. Toh haan, initial hesitation ke baad ab mujhe lagta hai ki support thoda better kar raha hai, aur main dekhunga ki aage bhi kya hota hai isme.