2 out of 52 of 5Unverified experienceSupport and communication
Support ka experience kya dobarah? Shayad nahi
Woh support team se baat karne ka jo experience mila, woh bilkul bhi expect kiya hua nahi tha. Pehle toh socha tha ki prompt help milegi, par call pick karne mein delay zyada hua aur jo solutions diye woh lagbhag har baar duplicate lagen. Haan, ek baat theek thi ki call dialer software kaafi user-friendly lag raha tha, usme koi dikkat nahi aayi jab main apne client contacts database se calls initiate kar rahi thi. Lekin overall, communication mein improvement ki zarurat hai. Jyada tar waqt main wait karte karte frustrated ho gayi, aur mujhe laga nahi ki meri baat genuinely sunn rahe hain ya jaldi se case close karna chahte hain. Agar future mein main fir se yeh try karungi, toh zaroor nahi samajhungi ki yeh mere liye best option hoga.