Support ka experience itna acha nahi tha, dobara shayad nahi karunga
Main kaafi seriously WFHI ke support se contact mein raha taaki apna issue jaldi solve karwa sakun. Lekin response time kaafi slow tha aur kai baar mujhe lagta tha ki meri baat samajh nahi aayi. Support staff ki taraf se clarity aur timely updates nahi mile, jo disappointment tha. Onboarding process thoda complicated lag raha tha and mujhe baar-baar follow-up karna padta tha. Dialer aur calling tools mein bhi kuch technical glitch rahe jo support se resolve karne main time laga. Aise service ke liye main thoda bechain hoon, kyunki maine expect kiya tha ki jab bhi zarurat padegi, wo log jaldi aur efficiently madad karenge. Agar mujhe fir se yeh service leke kaam karna pade toh shayad main sochunga do baar, kyunki support standards mere liye itne acchi nahi thi.