Support ka experience bohot frustrating raha
Jab mujhe help ki zarurat thi, tab support itna achha nahi mila. Phone par baat karna bohot lamba aur tedious tha, kabhi kabhi problem ka solution sahi se samjha nahi paaye. Mujhe lagta hai ke agar mein dubara kabhi kisi masle mein phansun, toh usmein zyada asaani nahi hogi get proper help. Sign-up process thoda smooth tha, ek chiz toh theek thi, lekin baaki sab communication aur support mein bohot gap feel hua. Payment aur invoicing ka system okay tha, par support ke bina pura software use karna mushkil tha. Dialer tools aur database use karne mein kaafi challenges aaye jinhe resolve karne mein zyada time gaya. Training sessions bhi kaafi basic lage aur jab koi issue aaya toh prompt assistance nahi mila. Is liye, asli support system par mujhe jyada bharosa nahi hua aur agla time firse help lene ka plan shayad nahi banaungi. Basic cheezein theek nahi hui, toh puri service efficient nahi lagti mujhe.