4 out of 54 of 5Unverified experienceSupport and communication
Support ka experience acha laga, ek moment ne dil jeet liya
Pehle jitna support experience raha, usse compare karte toh yeh thoda smooth aur professional laga, but kuch incidents vague bhi the. Lekin ek baar jab database mein koi technical dikkat ayi, support line pe baat karte hi unhone quickly samjha aur problem solve kar di, jo mujhe impress kar gaya. Baaki calls mein sometimes thoda patience rakhna padta tha, par overall kahu toh service expected se better thi, especially because wo ek moment mein technical samasya ko pakad ke solve kiya jo mujhe pehle nahin mila. Toh main support ko overall accha samjhta hoon, jeetne ki koshish clearly dikh rahi thi.