Support ka ekdum acha jawab mila, baki thoda dikkat thi
Pichle kuch hafton mein jab maine WFHI ke software support se baat ki, toh main reflect kar rahi hoon ki unka communication kaisa tha. Sabse acchi baat yeh hui ki jab maine database feature mein kuch sawal kiye, toh unhone quickly aur clearly jawab diya. Wo acha laga ki unka telephonic support mera waqt waste nahi karta. Lekin dusri taraf, jab mujhe sign-up details confirm karne thi, toh thoda sa confusion hua kyunki unki website par woh info itni easily accessible nahi thi. Thoda aur transparency aur documentation helpful hoti. Training material theek tha, par kabhi kabhi unka follow-up thoda slow lagta tha. Overall, agar main ab tak ki apni journey dekhu, toh support ke aspects mein clarity aur responsiveness mainacchhi rahi, lekin onsite information aur communication ko thoda strengthen karna zaroori hai.