Support ka ek part acha tha, par communication mixed thi
Maine pehle bhi customer support se baat ki thi aur honestly, thodi thakan ho gayi hai mujhe yeh explain karte karte. Jo telephonic support mila, usmein kuch cheezein sahi thi jaise ki queries ko dhyan se sunna aur basic solutions dena, par baaki time lagta tha response ke liye, aur kabhi kabhi lagta tha jaise woh mera issue poori tarah samajh nahi pa rahe hain. Training session bhi thoda confusing laga because kabhi toh updates automatic aa rahe the, par unka effect samajhne mein time lag gaya. Sign-up process smooth tha aur invoices bhi thik se aate rahe, jo achha tha, par payment ke time kuch baar technical glitch bhi face karna pada. Dialer mein kabhi-kabhi delay hota tha calling mein, jo working week pe thoda irritate kar raha tha. Database feature mujhe kaam wala laga, par kai baar uski synchronization mein dikkat aayi. Overall mujhe lagta hai next time bhi mujhe support ke liye phone karna padega, kyunki sab kuch perfect nahi tha, par kuch parts jaise ki basic invoicing aur training sequences se mujhe thoda faida hua. Isliye mein hesitate kar rahi thi, par phir bhi thoda try karungi.