2 out of 52 of 5Unverified experienceSupport and communication
Support ka ek pal thik tha bas
Pehli baar jab maine support ko call kiya tha, wo moment theek tha, agent ne calmly mujhe samjhaya ki kaise dialer aur database features use karni hain. Par baaki poore week mein jo main assistance expect kar rahi thi, wo bahut clear nahi thi. Kabhi response late aate the, toh mujhe wait karna padta tha without much explanation. Virtual help ya auto updates ka bhi koi khaas role nahi dikha mujhe. Payment aur invoicing process bhi theek tha par onboarding ke baad jab main question kar rahi thi, tab support thoda confusing ho gaya. Agli baar zaroorat pade toh shayad main try karungi, par zyada hopeful nahi hoon.