Skip to main content

WFHI review

Support ka ek moment tha jab sab clear ho gaya

3 out of 53 of 5Unverified experienceSupport and communication

Support ka ek moment tha jab sab clear ho gaya

Mujhe support ki taraf se ek baar jab call mili thi, tabhi kuch cheezein samajh mein aayi thi, aur tabhi lag raha tha ki main kuch progress kar sakti hoon. Us moment se pehle thoda confusion tha ki database aur calling tools ko kaise effectively use karna hai. Training thodi generic lagi thi kabhi-kabhi, toh mujhe lagta hai help ki zarurat phir padegi agle baar jab software mein koi new update aaye. Telephonic support ka experience mixed raha; kuch baar helpful aur quick tha, lekin kuch baar mujhe lagta tha koi baat samajh nahi pa rahe the. Sign-up aur payment process straightforward thi, jisme koi dikkat nahi aayi. Automatic updates bhi kabhi kabhi unexpected changes laate hain jispe support se help leni parti hai. Overall, software ka workflow achha hai, bas mujhe lagta hai ki agle sessions ke liye mujhe support fir se call karni padegi jab naye features add honge. Matlab ek baar sab samajh aaya toh acha laga, par agle time bhi shayad usi support ki zarurat rahegi.

Alka AnandPunjab, IndiaExperience: Published:
About this verification label

Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Read the review policy