Support ka ek hissa sahi tha, baaki thoda disappointing laga
Kabhi kabhi jab mujhe technical problem hui thi toh support ko call kiya tha, par response time expected se kaafi slow tha. Seeking help again lagta hai ki thoda frustrating hoga, kyunki issue samajhne me thoda confusing communication hua tha. Jo baat main appreciate karta hoon wo ye thi ki jo support person baat kar raha tha wo polite tha aur patience dikhaya, phir bhi solution bore consistent nahi tha. Main soch raha hoon ki agar koi problem phir aaye toh shayad dusre resources ya forums zyada useful sabit honge instead of waiting long on call. Wo ek good point tha ki telephonic support available tha, lekin overall flow itna effective nahi lag raha tha mere liye longer term support me. Dekhte hain agle baar kaisa hota hai, lekin ab tak experience mixed thoda disappointing raha.