3 out of 53 of 5Unverified experienceSupport and communication
Support ka ek feature sabse alag tha
Mujhe lagta hai ke support system din bhar thoda mixed behavior dikhata tha. Kabhi kabhi jab main call karti thi support ko, toh response time acha tha aur problem jaldi solve hoti thi, par kayi dinon mein delays dekhne ko mile jo frustrating hote the. Training sessions ki labeling bhi mujhe clear nahi lagi initially, jo confusion badhata tha. Database feature ek achha option laga, lekin kabhi kabhi connection issues aaye jo working workflow ko affect karte they. Overall, communication theek thi lekin consistent nahi thi. Mujhe lagta hai WFHI ko thoda aur effort lagana chahiye is aspect par taaki user experience better ho.