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WFHI review

Support ka ek feature acha tha, baaki routine mein dikkat thi

2 out of 52 of 5Unverified experienceSupport and communication

Support ka ek feature acha tha, baaki routine mein dikkat thi

Day-to-day use mein support system thoda unreliable laga mujhe. Automatic updates acche se chalte hain aur software hamper nahi hota, ye part toh thik tha. Lekin jab main routine mein kuch issue face karta tha, jaise dialer ka unexpectedly hang ho jana, to telephonic support ka response slow hota tha ya kabhi kabhi issue ko samajhne mein deri ho jati thi. Regular communication aur follow-up lines clear nahi thi, jisse frustration badh jata tha. Pricing aur invoicing process straightforward tha, aur uss part mein mujhe koi pareshani nahi hui. Par support system jo main expected tha ki har roz smoothly kaam kare, wo nadir hi itna effective tha. Ye ek cheez hai jo noticeably outperformed the rest, but overall day-to-day behaviour ne mera experience average se neeche kar diya.

Tarun Mitali BiswasLakshadweep, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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