Support ka ek aspect jo decent tha
Pehli baat toh yeh ki main pehle jo tools use karta tha unke mukaable aapka support thoda alag feel hua. Kuch queries ke jawab turant mil gaye, lekin kuch baar lagta tha ki baat samajhne mein thoda time lag raha hai. Overall, telephonic support thoda inconsistent tha — kabhi quick response, toh kabhi lambi wait. Lekin jo training aur onboarding ka process hai, usme steps clear kar diye the, jahan tak software ke automatic updates hain, wo smoothly ho rahe the. Dialer use karte waqt thodi technical dikkat bhi aayi, jiski wajah se workflow thoda slow ho gaya tha. Database feature mujhe utna easy nahi laga jaisa pehle use kiya tha, par haan, wo organize karne mein help karta hai. Sign-up aur payment process straightforward tha aur invoice samajhna bhi easy tha. Mujhe lagta hai agar support thoda aur prompt ho toh experience better ho sakta tha, abhi toh mixed feelings hain.