Support ka ek alag andaaz tha
Training ke dauraan, mujhe overall response time theek laga but jo baat sabse zyada highlight hui wo thi support team ka approach jo kaafi composed tha. Jab main queries ke saath contact karti, toh response warm hota, lekin kabhi-kabhi thoda restrained lagta, matlab aapko feel hota ki wo poori tarah se relaxed nahi hain ya thoda busy hain. Training material achha tha aur unhone mujhe sahi disha di, par support se jab baat karni padti toh tone thoda formal rehta tha. Mere liye ye subtle difference important tha, kyunki wo warmth comfort deti hai jab aap seekh rahe hote hain. Payment aur invoicing simple process tha, jisme koi dikkat nahi ayi. Overall, main samajhti hoon ki training aur support ka balance achha tha, bus wo ek chhota sa aspect jo noticeably alag tha. Agar support thoda zyada personalised hota toh experience aur behtar ho sakta tha. Phir bhi, main grateful hoon ki unhone timely help di training period mein.