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WFHI review

Support ka ek acha pehlu tha, baaki average tha

2 out of 52 of 5Verified purchaseSupport and communication

Support ka ek acha pehlu tha, baaki average tha

Maine software ko daily use kiya aur mujhe lagta hai ki telephonic support system thoda inconsistent raha. Kabhi kabhi jab issues aate, support team ne quickly reply kiya aur problem solve ho gai, ye ek positive baat thi jo main maanungi. Lekin regular din-charya me, software me connectivity issues aur dialer glitch baar-baar hota raha. Mujhe laga ki agar issues jyada regular hote toh productivity down ho sakti thi, par thankfully wo zyada din tak nahi rahe. Database bhi everyday use me kabhi-kabhi slow respond karta tha, jo thoda frustrating tha. Automatic updates ne kuch features update kiya, par mere hisaab se unka impact bahut noticeable nahi tha. Billing aur invoicing process simple tha par maine support se jo feedback liya, wo kabhi delay se aata tha. Overall, mujhe lagta hai ki software ka ek part bahut fine hai aur wahan support bhi helpful mila, par day to day functioning me thodi inconsistencies thi jo improve ho sakti thi.

Navya VohraDelhi, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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