Support ka ek acha pehlu mila tha
Main software ko lekar kaafi pareshan tha, kyunki access mein usually issues aaye. Jo dialer tha, woh baar-baar hang karta raha, aur database mein data sync hona bhi problematic tha. Main ne kai baar support se baat ki lekin response slow tha, jaise unhe samajh mein hi nahi aa raha tha ki kya problem hai. Onboarding process bhi thoda complex tha, aur mujhe bar-bar apni baat dohrani padti thi, jo bahut thakane wala tha. Main pehle bhi apni issues ke bare mein explain kar chuka tha par lagta tha ki samasya ko lekar patience kam hai unke side pe. Invoicing ka experience bhi itna smooth nahi tha, invoices late aate the aur kabhi kabhi payment options clear nahi hote the. Lekin ek cheez jo sahi thi woh tha automatic updates ka system, jisse software kabhi freeze nahi hota tha. Is ek point ko chhod kar baaki sab disappointing tha mere liye. Overall, mujhe lagta hai ki thoda system better ho sakta tha aur support team ko jyada prompt hona chahiye tha. Agli baar use karna ho toh main shayad sochunga, kyunki support ki wajah se mujhe frustration zyada hui thi.