support ka din bhar ka haal main sach bataun toh thik nahi tha
Day-to-day support experience mera acha nahi raha, initially toh theek laga jab sign-up ke baad onboarding start kiya tha. Par jaise-jaise kaam aage badha, problems aaye aur support ka wait time mujhe zyada lagne laga. Kabhi kabhi dialer mein technical glitch aate the aur main support ko call karta raha, lekin response delay lagta tha. Database feature jo initially theek tha, woh bhi kuch din baad slow hone laga. Automatic updates ne kabhi kuch naye features diye, par unse zyada kabhi problem hui. Training ke baad bhi jo assistance milni chahiye thi, wo consistent nahi thi. Payment aur invoicing mein koi problem nahi thi, wo smooth chala. Lekin support ke bina ye software mera din kaam kaafi frustrating bana deta tha. Agar support improve ho jaata toh main zyada aram se use karta, abhi toh main kahunga ki support system kaafi average se niche tha bas.