Support ka difference dikh raha hai jab khud se karna padta hai
Mujhe initially laga tha ki WFHI ki telephonic support se main har problem easily solve karungi, especially jab training ke dauraan kuch chhote questions aaye. Lekin jab main actual workflow mein gayi to mujhe realize hua ki support team helpful hone ke bawajood kuch cheezen mujhe khud se explore karni pad rahi hain. Jo cheezein training mein clear nahi thi, unka solution mujhe khud hi dhoondhna tha thoda jyaada, jo main expect nahi kar rahi thi. Mere liye significant point ye tha ki software aur dialer feature thoda complex tha initial usage mein, aur har baar jab mujhe lagta tha ki support ki help chahiye, mujhe apne aap troubleshoot karna padta tha. Phir bhi, ye bhi sach hai ki support staff patient the aur jab main finally connect karti thi toh detail mein help karte the. Isliye main comparative taur par kehti hoon ki support ka main role important hai, par user ko bhi ready rehna chahiye ki pura process smooth nahi hoga bina thodi self work ke. Ye baat mere liye ek naya experience thi, jo main aage dekhungi ki kaise improve hoti hai.