4 out of 54 of 5Unverified experienceSupport and communication
Support ka daily experience thoda smooth raha, thodi si dikkat bhi thi
Main support ke saath rozana interact karti rahi hoon, aur overall jo vibe mili woh thodi smooth thi. Pehli baar mein kuch confusion tha regarding feature deployment, lekin baad mein wo thik ho gaya. Har din ke contact par mujhe laga team committed hai aur mein apni queries confidently rakh sakti thi. Ek chhota issue yeh tha ki kabhi kabhi waiting time zyada ho jaata, jis se thodi frustration bhi hui. Par delivery aur follow-up ka tarika mujhe generally pasand aaya. Jo bhi chhota doubt hota tha, wo jaldi solve hota tha, toh day-to-day lagbhag acha experience tha. Ek phrase mein kahun toh, support system ek robust but thoda patient demanding experience tha.