support ka comparision: the good aur the slow
So overall support interaction theek tha, par thoda slow mila jo features mai pehle use karta tha. Jab bhi main call karta support ko, response time kuch zyada tha than mai expect karta. Doosri taraf, unka dialer aur database related queries ka jawab accha deta tha and agents karte jaldi the. Par mujhe lagta hai ki support ke liye live chat hona chahiye, kyunki jo call system tha sometimes hold pe rakh ke thoda wait karna padta. Iska matlab ye hai ki jab main urgent issue leke call karta tha, support thoda busy lagta tha, aur response slow milta tha. Training ke baad jab bhi maine query jodi, agents helpful thay but method thoda elaborate tha. Mai yeh support routine keep karunga because although slow hai, query solve karne mein pura dhyan dete hain, lekin improvement ke liye aur quick responses chahiye honge.