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WFHI review

Support ka call connect hona sabse acha laga

3 out of 53 of 5Verified purchaseSupport and communication

Support ka call connect hona sabse acha laga

Main software use kar raha tha aur kuch queries thi to support team se contact kiya. Overall mujhe unka response time theek laga, kyunki zyada der nahi laga call connect hone mein, jo helpful tha. Mujhe acha laga ki jitni baar phone support mila, unhone patiently meri baat suni aur solutions bhi diye. Lekin thodi baatein aisi bhi thi jahan mujhe lag raha tha ki instructions thodi generic hain, aur shayad mujhe next time phir se call karna pade takki unhe refresh karwa sakun ki mera specific case kya hai. Payment aur invoicing process ko lekar bhi kuch doubt tha, jo maine raise kiya, magar unka clarity level beech mein thoda inconsistent tha. Onboarding ke dauran training session jo mila tha, us se main kaafi impressed tha, jo mujhe workflows samajhne mein madad kar raha tha. Dialer feature ka use karne mein mujhe koi problem nahi hui, par kabhi kabhi automatic updates ke baad thoda software slow lagta hai, jo shayad unke development ke process mein improve kiya ja sakta hai. Main agle samay bhi support se baat kar sakta hoon jab zarurat padegi.

Kaushik GuptaManipur, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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