Support ka baat karein toh thoda ajeeb laga overall
Mujhe laga support timing thoda mere schedule ke hisaab se perfect nahi tha. Kabhi toh support mil jaata tha easily, par kai baar call lagane par wait bhi karna parta tha. Training sessions ka timing bhi mere working hours se kuch mismatch karta tha, toh main woh sab easily attend nahi kar paayi thi. Lekin jo telephonic assistance mila tha, usmein baat karne wale log kaafi helpful the. Unhone mere doubts ko samjha aur sahi guidance diya, jo main appreciate karti hoon. Software update jo hote the, wo timely the, aur generally system stable tha. Sign-up aur payment process bhi kaafi straightforward tha, jo ek positive baat thi. Overall, thoda mixed feeling hui with timing par fit hone mein problem ke wajah se, par support staff ke efforts ko kam nahi kar sakti.