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WFHI review

Support ka achha aur thoda confusing dono experience hua

3 out of 53 of 5Verified customerSupport and communication

Support ka achha aur thoda confusing dono experience hua

Phone support ke baare mein main kahunga ki ek taraf to baatein reasonably clear thi jab basic queries hoti thi, mujhe samajh aaya ki software kaise kaam karta hai aur updates kya add kar rahe hain. Lekin kabhi kabhi jab complex cheezein puchhi gayi tab explanations thode vague aur thode technical jargon bharpoor lagte the, jo mere liye confusing tha. Mera matlab yeh hai ki support efficient tha par detailed samjhaane mein thoda struggle dikh raha tha. Onboarding process thik tha, jo mujhe laga ki dono cheezein thik thi aur kuch cheezein thodi unclear. Calling interface ka use karke main comfortable tha, database integration bhi thoda challenging tha initially but samajh gaya ki kaise manage karna hai. Automatic updates ne kuch naye features laaye jinhe samajhne mein thoda waqt laga. Overall main yeh kahunga support ne kaam to kiya but clearly sab kuch perfect nahi tha, jo ki theek bhi hai, kyunki har tool mein thoda ups and downs hote hain.

Akhil DeshmukhManipur, IndiaExperience: Published:
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