support ka absence thoda disappointing tha
Mujhe laga tha ki sales aur pre-purchase ka process zyada clear hoga, par waise nahi tha. Sign-up aur payment toh theek tha, but jab mujhe help chahiye thi setup mein, toh woh support available nahi tha, jo mujhe bahut frustrate kar gaya. Onboarding mein bhi clarification kam thi aur mujhe baar-baar alag-alag jagah se information leni pad rahi thi, jis se time waste hua. Dialer aur database features ki training clear nahi thi, aur mai baar baar same cheezein samajhne ki koshish karta raha. Automatic updates se koi fayda nahi hua mujhko kyunki mujhe lagta hai ki mujhe fir bhi manual help ki zarurat par rahi thi. Payment process sahi tha but support ki kami ne pura experience kharab kar diya. Agli baar agar mujhe phir se kuch lena pada, toh mujhe lagta hai main definitely zyada support lene ki sochunga kyunki bina support ke ye system mere liye helpful nahi raha.