Support k liye bohot time laga, disappointed hoon
Maine pehle bhi kuch software use kiye hain jinke support teams zyada prompt aur reliable the. Lekin WFHI ke telephonic support ke saath mera jo experience raha, usme lagbhag har baar long wait karna padta tha before koi baat hoti. Mujhe laga tha ki yeh better communication milega because of their training aur automatic updates, par aisa nahi hua. Jab main kisi problem ke saamne aaya, toh call pick karne mein der hui, aur doosri bar jab relate karne ki koshish ki, toh clarity bhi kam thi. Support staff friendly the par waqt ki kami ki wajah se frustration badh gaya. Software use karne mein itna madad nahi mili jitni mujhe chahiye thi, aur jo training sessions diye gaye unka bhi fayda limited laga, kyunki queries ke samay turant help nahi mili. Database aur dialer features ache lagte they, par un baaton ka faida uthana mushkil ho gaya jab support slow tha. Mujhe lagta hai ki agar loading aur connecting mein improvement ho, toh usage zyada smooth ho sakta tha, par abhi ke liye main thoda disappointed hoon.