Support jyada helpful nahi thi, zyada khud hi karna pada
Main search kar rahi thi ki support waale thoda assist karenge jab mujhe dialer me dikkat aayi, par zyada waqt mujhe khud se samajhna pada. Telephonic support kitni baar contact kiya but unka jawab delay se mila aur kabhi kabhi technical baatein samajhane mein difficulties hoti thi. Jo automatic updates aaye, wo kabhi kabhi features badal dete the, par clear information dene se yeh kaam thoda mushkil ho raha tha mere liye. Training thodi basic thi aur jab database feature use karte waqt doubts aaye, toh unka solution milna mushkil tha. Payment aur invoice process theek tha, par login aur setup mein bhi kuch confusion thi. Thoda aur detailed aur responsive support chahiye tha jis se mujhe badi mushkilein na face karni padti. Main kahungi ki software accha hai par support me improvement hona chahiye, warna jyada khud hi karna padta hai.