Support just didn't deliver
I was hoping the telephonic support would ease some of my troubles with daily usage, but honestly, it felt more like a burden. Each day, I encountered small issues with the dialer freezing or the automatic updates causing unexpected slowdowns, which made running my workflow quite frustrating. I did appreciate the database feature working smoothly at least; it was reliable when I needed to access contacts. However, the support team was often slow to respond or provide helpful advice over the phone, which added to the confusion rather than resolving it. The sign-up and payment process went fine, no complaints there, and the invoicing was straightforward enough. But throughout the week, the software's instability took away any confidence I had in it. I'm still on the fence about whether I should continue using it given the day-to-day hassles I’ve faced. The training initially seemed promising but didn't prepare me well enough for these routine glitches. Overall, I’m uncertain if this will fit my needs long term given the mixed experience I've had mostly leaning negative.